Your reviews are full of the words shoppers search for. Most review apps keep them where Google and ChatGPT can’t use them.

How it works. Listen, answer, earn, understand.

Every reply helps new shoppers find you.One Shopify app for your reviews. It collects them, shows them on your store, replies to each one in your voice, and puts your customers’ words where Google and ChatGPT read them.

Today. The evening view: what came in, and what is still waiting on you.
Listen

Every review is read. Every phrase is counted.

Chorus finds the phrases your customers repeat, in any language. Three customers make a phrase.

01Customer phrasesEvery phrase at least three customers use, counted by customer, with their own sentences beneath it. You approve which ones your storefront shows.Customer phrases. What the Kit's customers keep saying, and who said it.
See more of ListenComplaints counted by product, and where the reviews come from.

15%of Google searches every day have never been searched before. No keyword list covers them; your customers’ words do.Google

The complaints are counted too.

The problems customers mention, counted by product, so you fix the biggest one first. Complaints never go into a reply.

Issues. The problems customers name, counted by customer.
02

Orders

Requests on your schedule, one reminder for the quiet ones, nobody asked twice.

Orders. Requests and reminders, tracked per order.
Answer

Every review gets a reply. You just say yes.

A reply that sounds like you, and helps shoppers find you.

Each reply uses one customer phrase. Every phrase gets a turn before one repeats.

02ReviewsOne desk, sorted by urgency. Drafts in your voice, the phrase it carried standing beside the ones it declined. One and two star replies never carry phrases.Reviews. Urgent, pending, published, rejected, ordered by what needs you first.
See more of AnswerThe overnight run, what it leaves for you, and the questions it answers.

It writes replies through the night, and knows which reviews to leave for you.

A review comes in at 3am. Minutes later a reply is ready, waiting for your OK.

+12%more reviews once a business starts replying to them, and ratings rise too.Marketing Science

Every draft is held for approval. On a safety flag it writes nothing at all.

Once three customers say the same thing, Chorus has a phrase, and your replies start carrying it.

The obvious objection

One and two star reviews are never answered automatically, unless you turn that on.

The ceilings

At most two phrases in a reply, in no more than 35% of a page’s replies, and none until a page has eight replies. So replies read like answers, not ads.

03

Q&A

Questions buried inside reviews, lifted out, answered, published. Every answer is one more thing a search can land on.

Q&A. Answered once, then working on the product page.

That is the half your customers see. We launch in the next few weeks.

Join the listOr read how it gets found

Earn

Your product pages keep getting better. Your customers write the words.

Your customers’ words appear on your product page, where shoppers and AI tools read them. Reviews a widget adds later, ChatGPT never sees. Vercel

In this page’s own HTMLThe clay block is part of the page, so AI tools read every phrase and quote.

03What customers lovePhrases you approve show on the product page, next to the customer who said them. They are part of the page, so Google and AI tools can read them.The product page. Approved phrases, in the page itself.
See how your page keeps improvingWhat your page never says, each claim checked, and the loop.

What shoppers see on your store

What a shopper sees

In this page’s own HTML, from your repliestraining treats for puppieshow many training treats a day for a dogMarked below in clay. On the live page they are ordinary sentences, which is the point: a crawler reads the page it is served.

Nothing here was chosen.

Six values, one pass. Change your theme and the widget follows. Or change any of them yourself, in a few clicks.

  • SampleAdd to cart
  • Accent#4A5D3A
  • Ground#F7F4EF
  • Contrast6.6:1
  • Corners4px
  • Spacing18px

Under 3 to 1 it keeps our colour instead of shipping you one a shopper cannot read.

Every card in the collection carries its rating, in the page itself.Stars under the title, customer photos and video, and your reply under each review.Paid. Five faces ask how the checkout went, and the order summary asks why they chose it.It opens one of your product pages and reads what the theme already paints: the button, its colour, the ground, the corners, the spacing. Nothing is chosen.

Real app screens, with an example store’s data.

Your product page, read back.

What customers keep saying that your page never does.

Copy gaps. What the Kit’s customers say that its page never does.

Your page makes promises. Your reviews know which ones hold.

Each claim on your page, set against the reviews. Not a score: the sentence itself.

Good Crumb · three claims, as the engine marks them
  • Goes on in minutes, no lamp needed

    Chicken & Oat Training Bites · page headline

    44 back it · 2 doubt it · 1 says no

    Supported

    Buyers say it in their own words before you do. Worth using harder.

  • Arrives sealed and ready to use

    Dental Chews · shipping note

    31 back it · 6 doubt it · 25 say no

    Contested

    True under conditions the page does not state.

  • Two full weeks of wear

    Training Bites · Salmon 04 · benefits list

    9 back it · 7 doubt it · 23 say no

    Contradicted

    More buyers reject this than confirm it. As written, the page is wrong.

Example store. A verdict is worked out from the counts beside it. Below six reviews the engine refuses to call it at all.

It runs backwards too: Chorus finds the phrases buyers keep using that your page never says.

ChatGPT quotes what is on your page. So put your customers’ words there.

Once customers’ words are on the page, an AI answer can quote them and name your store. People then search for those words, and Search Console shows them arriving.

  1. 1On the pageSupport writes it

    goodcrumb.com/products/chicken-oat-training-bites

    What customers love

    training treats for puppies 59

    “Still soft after two weeks and easy for our puppy to chew.”Ravi Menon

  2. 2In the answerMarketing gets cited

    best training treats for puppies

    AI Overview

    Small, soft treats tend to work best. Buyers of the Chicken & Oat Training Bites from Good Crumb say it directly: Still soft after two weeks and easy for our puppy to chew.1

    1Chicken & Oat Training Bites · goodcrumb.com

    ChatGPT The Chicken & Oat Training Bites from Good Crumb are named most often. Owners looking for training treats for puppies keep naming them: Still soft after two weeks and easy for our puppy to chew.

  3. 3Back as searchesGrowth you can measure

    Search Console · Google’s record of what people searched

    QueryImpr.Pos.
    training treats for puppies6,9104.1
    soft training treats for dogs4,5108.9
    how many training treats a day9,2606.2

    572 visits a month from this one phrase, up from 88 before the phrase was on the page

    All 66 phrases from 2,746 reviews: +550% search visits, 37,752 a month, up from 5,808.

New buyers write new reviews. Chorus counts them, finds new phrases, and it goes round again, bigger.

Example store. No answer engine was asked.
See everything else it shipsProducts, summaries, six widget shapes, and five more surfaces.
05

Products

Review performance and keyword rankings, per product. Which replies are earning.

06

Summaries

One drafted summary per product, held for the same approval as a reply.

07

The Reviews widget

Read and leave reviews on the product page, in your Shopify theme’s own colours.

08

The FAQ widget

Shoppers get their answers on the page instead of leaving to look.

09

The checkout pair

On the thank-you page, buyers tap a face to say how checkout went, and say why they chose each item.

Pick the shape.

Six layouts, two directions, three densities. Drawn, because “masonry” means nothing until you see it.

Layout

  • List

  • Cards

  • Grid

  • Masonry

  • Split

  • Compact

Direction

  • Down the page

  • Across

Density

  • Tight

  • Cosy

  • Roomy

Every one is a setting, not a theme you buy into. Colours, corners and spacing come from your store.

Five more places a review can sit.

Theme blocks too, on every plan.

  • Star rating badge

    The average and the count, one line under your product title

  • Cards carousel

    Written reviews as a moving row, quote and rating together

  • Gallery carousel

    Photo and video reviews, full bleed

  • Testimonials carousel

    One review at a time, set large

  • Dynamic carousel

    Swipeable stories that open full screen on tap

Five theme blocks, on every plan, drawn in a shop's colours rather than ours.

See every widget and gallery, drawn live

A drafted summary, per product.

One summary per product, written once a product has enough reviews to write one from.
Switching, moderation and your dataOld reviews arrive answered, nothing rude gets through, everything exports.
10

Your old reviews come too

They arrive read and answered, so you do not start at zero on a new app.

11

Nothing rude gets through

Swear words are caught before a review goes live. Questions get the same check.

12

Your data stays yours

Export everything you have, whenever you like. No ticket, no export fee, no lock-in.

What you get

It matches your store on day one. And gets better every month.

Day one

Five shops, one widget. Each picked a layout; the rest was read from its theme.

Shown in

Reads Jost, rounded, 14px corners and the store’s own colours.

Face care

Lumi Brightening Serum

4.6(1,248 reviews)

$38

What customers say AI-generated

Customers consistently praise how quickly the serum absorbs and how soon dark spots look lighter, with several noting a visible change at two weeks.

What customers love

  • vitamin c serum for dark spotsChris B. and 26 other customers“Two weeks in and my dark spots look lighter”
  • absorbs quicklyPriya N. and 217 other customers“It absorbed quickly from day one and stays smooth under makeup all day”

Lumi Brightening Serum

4.6(1,248 reviews)

$38

Customer reviews

4.6Based on 1,248 reviewspopular searches
  • Priya N.Verified purchase14 Aug 2026

    Genuinely the best I have tried

    Completely changed my routine in three weeks. It absorbed quickly from day one and stays smooth under makeup all day.

  • Chris B.Verified purchase1d ago

    Works when you use it correctly

    Two weeks in and my dark spots look lighter. The instructions could say more about when to use it.

  • Rosa O.Verified purchase1d ago

    Texture is lovely. I have quite sensitive skin and I wanted to know how it would feel after a week before I bought a second bottle.

  • Dana K.Verified purchase4d ago

    Third order this year. The balm is the reason my skin stops feeling tight.

  • Tomás A.Verified purchase4d ago

    The instructions assume you already have a routine.

  • Mette I.Verified purchase3d ago

    Charged twice and I have opened a dispute with my bank.

Month twelve

Every answered review is more of your page buyers can find. Answer forty a month and that is 480 a year.

480answers live0Month 1Month 12

Answered, and written into your pageLeft in a review widget

Example, at 40 reviews a month.
Understand

A star rating says something went wrong. Pulse says what.

It asks buyers why they bought, then checks their review. You see a problem after a few orders, not after a pile of one-star reviews.

4.0 to 4.7is the star rating where purchase likelihood peaks. Keeping a product there is worth catching every problem early.Northwestern

  1. Buyers tell you why they bought. Their reviews say if it held.

  2. Each problem gets an owner and a price, biggest easy win first.

See three more Pulse screensWhat page promises cost, one customer before and after, and who to reach.
  1. People who bought on a page promise are the least happy.

  2. One customer, in their own words, before the parcel and after.

  3. Then it names the customers worth reaching, and who reaches them.

Good Crumb is an example store. Its figures are illustrative.

The questions

Before you type an email address.

Answered plainly. If yours is not here, ask it.

  • Can I start now?

    Very soon. We launch in the next few weeks, and these answers are how billing works from then. Join the list and you’ll hear first.

  • Can it publish a reply without me seeing it first?

    Only if you switch it on. Auto-approve ships off for every rating. And there is a floor you cannot lift: one and two star reviews, anything carrying a photo or video, anything raising safety, damage, refund or legal language. Those always wait for a human.

  • Will the replies sound like a machine wrote them?

    It learns from your own past replies, reviews and site copy, so the voice is one your customers have already read. Edit or bin any draft that reads wrong. The next one learns.

  • Do keywords end up in replies to bad reviews?

    Never. One and two star replies carry no woven phrases: an unhappy customer gets an answer, not a marketing opportunity.

  • Will Google treat these replies as spam?

    They are built not to read like it. A phrase goes into a reply only once at least three of your customers have used it, never more than two to a reply, and never in a reply to a one or two star review. No more than 35% of a page's replies carry one, and none do until the page has eight. What is left reads as an answer, because it is one.

  • How long before it shows up in search?

    Google has to read the page again first, which usually takes days to weeks and nobody can hurry. From then, Search Console shows which of your customers' phrases people search for. We do not promise a number: the figures on this site come from a demonstration store.

  • What does it cost?

    From $0. The first paid tier is $29 a month. Annual is twelve months for the price of ten, and the free plan never asks for a card.

  • Do I pay anything now?

    Nothing on the free plan. Atelier and Maison run a 16-day trial, charged on day 17 through your Shopify invoice. Uninstall before then and nothing is owed.

  • Will I get charged for going over a limit?

    Nothing is ever billed on its own. You are told at 90%. Everything keeps working for three more days. Then new reviews queue until you decide.

  • What happens to my Google stars if I move?

    Switch review apps and your stars usually vanish from Google for weeks. We treat keeping them there as our problem. Your reviews come with you: imported as part of setup, counting toward your rating from day one.

  • Is support going to cost extra?

    Everyone gets real support, free accounts included. Charging to ask a question is how a cheap plan is made unusable.

  • How is this different from the review app I already have?

    They collect. They display. They do both well. What none of them does is write a sentence: a reply that answers the customer, carries a phrase buyers search for, and knows how many of your customers said it first. That is the job nobody in this category does.

  • What happens when I start?

    Within minutes the engine has read every review you already have and drafted a reply to each one, in your voice. New reviews get a draft minutes after they land. Nothing reaches a customer until you say so, and a person reads every signup.

The ask

Put the reviews you have to work. We launch in the next few weeks.

  • Nothing reaches a customer until you approve it.
  • Replies carry the words your customers use and buyers search.
  • Every reply sits in the page itself, where Google reads it.