How to Export Reviews From Judge.me (2026)

Why export from Judge.me at all

Judge.me is a good, dependable review app with a generous free plan and a $15 paid plan, rated 5.0 across more than 47,000 App Store reviews. Stores export from it for three ordinary reasons: a backup they control, analysis in a spreadsheet, or a move to another app. Each needs the same file, and each goes wrong in the same places, so the gaps below matter even if you are not switching.

How to export reviews from Judge.me, step by step

Judge.me gives you three ways in. The Export dropdown is the one to use for a full copy. The other two are for part of the catalogue: a set of reviews you pick by hand, or everything for one product or one period.

Small exports download in the browser. Anything over 25 reviews is prepared in the background and emailed to you, and the download link in that email expires after about 3 hours, so open it the same day. On the Judge.me mobile app every export is emailed, whatever its size. One file holds at most 100,000 reviews. A store above that splits the export by product or date, or pulls the reviews through the Judge.me API.

1. 01From your Judge.me admin, go to Reviews.
2. 02Open the Export dropdown in the top right corner.
3. 03Choose Export published reviews. Repeat with Export hidden reviews and Export archived reviews if you want every status.
4. 04To export a hand-picked set instead: tick the reviews, then click Export reviews at the bottom.
5. 05To export one product: go to Settings > Product management, open the product, click the three-dot menu and choose Export reviews.
6. 06To export a period: click the arrow next to the Created header, pick a range such as Last 12 months or Custom, then Apply, and export.
7. 07Over 25 reviews: open the email and download within about 3 hours.

What is in a Judge.me review CSV

Judge.me’s export article lists the fields in the file in plain words rather than header names. The names in bold below are the ones Judge.me’s own import template uses for the same fields, which is what you will usually see; match by meaning if a header differs.

1. 01title and body: the review headline and text.
2. 02rating: the star score.
3. 03review_date: when the review was submitted.
4. 04source: where the review came from. This is also how you work out which reviews were verified.
5. 05status: ok, spam or not-yet, as Judge.me labels them.
6. 06reviewer_name and reviewer_email: who wrote it.
7. 07product_id and product_handle: which Shopify product it belongs to.
8. 08reply and reply_date: your public reply and when you posted it.
9. 09picture_urls: links to the review photos, not the image files.
10. 10ip_address and location: where the review was submitted from.
11. 11Custom form answers: one column per question, if you ask extra questions in the review form.

What the Judge.me export leaves out, and how to recover it

Judge.me is open about the gaps, and each one has a workaround. Videos are the one that costs the most, because a video review is usually one of the reviews a shopper stops on, and they have to be saved one at a time. In Reviews, find each review with a video and click the download icon under the video. Photos come through as links in the file, but links only work while the files are hosted, so save the images too: in the same view, right-click a photo and choose Save Image As. Keep a note of which file belongs to which review, for example by naming each file after the reviewer and date.

Questions and answers have their own export. Go to Reviews > Customer questions and click Export in the top right. Under 25 questions downloads straight away; more is emailed to the addresses in your Admin notifications setting.

1. 01Videos: not in the file. Download each from Reviews with the icon under the video.
2. 02SKU: not in the file. Map products by product_id or product_handle instead.
3. 03Verified status: not in the file. Infer it from the source column, and never mark a review verified by hand unless you can tie it to an order.
4. 04Order details and phone numbers: not in the file. The reviewer email is the link back to Shopify orders.
5. 05Review tags: not in the file. Note any you rely on before you leave.
6. 06Q&A: exported separately from Reviews > Customer questions > Export.

Checks before you import anywhere

Put the file next to the dashboard and reconcile four numbers: total reviews, oldest and newest date, average rating, and how many rows have an empty product ID. If you exported published, hidden and archived reviews separately, keep them as three files and decide which statuses the new app should receive; hidden and spam reviews usually should not go live somewhere else.

Judge.me also warns against exporting and re-importing reviews into the same store, because it creates duplicates and can attach reviews to the wrong product. Import into the new app, not back into Judge.me.

How to keep your Google stars when you leave Judge.me

Judge.me prints review markup that Google reads for star ratings, so the move has to hand that job over without a gap. Google does not keep your stars anywhere; it reads them from the product page on each crawl. If Judge.me’s markup comes out before the new app’s goes in, the stars can drop out of results until the next crawl finds new markup.

Import into the new app and confirm its review markup is on your product pages while Judge.me is still installed. Then remove the Judge.me widgets and uninstall. Keep exactly one set of review markup on each page, and run a few pages through Google’s Rich Results Test afterwards.

1. 01Import into the new app while Judge.me is still installed.
2. 02Confirm the new markup is on your product pages.
3. 03Remove the Judge.me widgets, then uninstall.
4. 04Test a few product pages in the Rich Results Test.

Importing your Judge.me reviews into BeyondReviews

If the export is the first step of a move, BeyondReviews is the app we recommend moving to. Importing your Judge.me reviews is part of setup, they count toward your rating from day one, and keeping your stars in Google through the move is treated as our problem, not yours. It is free up to 100 orders a month, with unlimited review requests, photo and video reviews, Google stars and 10 AI replies a month.

Judge.me does the classic job well: it collects reviews and shows them with good search markup. BeyondReviews keeps reviews and replies in the page HTML too, then adds the newer job. It counts the phrases your customers repeat, drafts a reply to every review in your voice, and puts the phrases you approve into the product page, where Google and AI answer engines read them. Nothing is published until you approve it.

Frequently asked questions