CompareComparison
REVIEWS.io vs Yotpo
REVIEWS.io pairs product and company reviews with active email and SMS collection. Yotpo is the enterprise suite that bundles reviews with loyalty and subscriptions.
Verdict
Choose REVIEWS.io if you want product and company reviews together, a licensed Google reviews partnership, and to keep collecting by both email and SMS, from $19 a month with a free tier of 25 invites a month. Choose Yotpo if you want an enterprise suite that bundles reviews with loyalty and subscriptions, and note that Yotpo retired its own SMS and email products at the end of 2025. For reviews plus company reputation with active multi-channel collection, REVIEWS.io is the more focused pick; Yotpo is the broader platform.
- REVIEWS.io: Brands that want company reputation and product reviews, collected by email and SMS.
- Yotpo: Larger brands wanting reviews, loyalty and subscriptions in one suite.
Which is right for you?
Which is better for company reviews and reputation, not just product reviews?
REVIEWS.io. It collects product and company reviews together and is a licensed Google reviews partner, so your company reputation and your product ratings are managed in one place. Yotpo centres on product reviews inside a broader commerce suite.
Which still collects reviews by SMS as well as email?
REVIEWS.io. It collects by both email and SMS, so you can reach customers on the channel they actually respond to. Yotpo retired its own SMS and email products at the end of 2025, so on Yotpo your review requests run by email and on-site prompts.
Which is cheaper to start with?
Yotpo, narrowly, on the App Store. Yotpo starts at $15 a month on the App Store with a free plan up to 50 orders a month, though the price rises far higher at enterprise. REVIEWS.io starts at $19 a month with a free tier of 25 review invites a month.
Which gets my reviews into Google and AI answers?
Neither is built specifically for that. Both output rich-snippet schema, but both render reviews through JavaScript widgets, and Yotpo widgets are particularly heavy, so the review text is harder for a crawler or an AI model to quote. Getting customer reviews cited by answer engines like ChatGPT, Perplexity and Google AI Overviews is the gap BeyondReviews is built to close.
Each tool in detail
REVIEWS.io
The focused choice. Product and company reviews together from a licensed Google reviews partner, with active email and SMS collection, from $19 a month and a free tier of 25 invites a month.
REVIEWS.io · Strengths
- Product and company reviews managed together, with a licensed Google reviews partnership
- Still collects by both email and SMS, while Yotpo retired both at the end of 2025
- Free tier of 25 review invites a month, with paid plans from $19 a month
- Photo and video reviews with rich-snippet schema
REVIEWS.io · Trade-offs
- Smaller App Store footprint, 4.7 stars across 756 reviews
- Widget-rendered review text is less crawlable than server-readable markup
Yotpo
The enterprise suite. Reviews bundled with loyalty and subscriptions, cheap to start on the App Store but far pricier at enterprise, with its own SMS and email products retired at the end of 2025.
Yotpo · Strengths
- Reviews, loyalty and subscriptions in one platform for larger brands
- Free plan up to 50 orders a month, App Store pricing from $15 a month
- Photo and video reviews with rich snippets
- 4.8 stars across 4,635 Shopify App Store reviews
Yotpo · Trade-offs
- Its own SMS and email products were retired at the end of 2025
- Review requests run by email and on-site prompts only
- Heavy JavaScript widgets make review text harder to crawl
- App Store price is a floor; enterprise pricing climbs well above it
BeyondReviews
Both put a lot of platform around a set of reviews. We put almost none, and spend it on the answer and where the answer ends up.
BeyondReviews · Strengths
- Reviews and replies in the served HTML, not injected by JavaScript afterwards. The crawlers that read pages for AI answers do not run JavaScript, and you can check any store with View Source
- Every review answered in a voice learned from your own writing, carrying real phrases from your own Search Console data, rather than a suggestion box you still have to staff
- Product schema and aggregateRating on every product page, so your stars are eligible in the result itself
- Every price on the page: free plan, $29 to $249 by volume, Enterprise from $750. No demo required to find out what it costs
BeyondReviews · Trade-offs
- No loyalty, subscriptions or retail syndication. Reviews and replies only, on purpose
- Newer than either, and no company-review or syndication layer
By the numbers
- $19 vs $15
- REVIEWS.io against Yotpo App Store entry priceVendor pricing, checked June 2026
- 756 vs 4,635
- Shopify App Store review countsShopify App Store, checked September 2026
- 4.7 vs 4.8
- Shopify App Store ratingsShopify App Store, checked September 2026
Frequently asked questions
Does REVIEWS.io collect company reviews as well as product reviews?
Yes. REVIEWS.io collects product and company reviews together and is a licensed Google reviews partner, so it covers both your product ratings and your wider company reputation in one place.
Does Yotpo still send review requests by SMS?
No. Yotpo retired its own SMS and email products at the end of 2025, so on Yotpo review requests run by email and on-site prompts. REVIEWS.io still collects by both email and SMS.
Which is cheaper?
Yotpo is cheaper to start on the App Store, from $15 a month with a free plan up to 50 orders a month, but its enterprise pricing climbs far higher. REVIEWS.io starts at $19 a month with a free tier of 25 review invites a month.
Which is better for a larger brand that also wants loyalty and subscriptions?
Yotpo. It bundles reviews with loyalty and subscriptions in one suite, which suits larger brands wanting those surfaces together. REVIEWS.io stays focused on product and company reviews.
Do either of them get my reviews cited by ChatGPT or Google AI Overviews?
Neither is built specifically for that. Both output rich-snippet schema, but both render reviews through JavaScript widgets, so the text is harder for answer engines to quote. Getting customer reviews cited by AI answer engines is the gap BeyondReviews is built to close.