Is Okendo Free? Okendo Pricing, Settled (2026)

Why do sources disagree about whether Okendo is free?

Because Okendo sells through two storefronts with two different price lists, and articles tend to quote only one of them.

The Shopify App Store listing is where a Shopify merchant installs Okendo, and it shows four plans starting with Free. Okendo’s own pricing page at okendo.io is built for brands buying more than reviews: it leads with the Okendo Platform and product bundles at custom prices, then lists each product, Reviews included, with a price per order band. That page has no free plan on it. So a writer who reads okendo.io says Okendo is not free, and one who reads the App Store says it is. Both read a real page.

What does the Okendo free plan include?

The free plan covers up to 50 orders a month. The App Store lists these features on it:

1. 01Automated review request emails.
2. 02Okendo’s review form.
3. 03Review rewards, so you can thank customers for reviewing.
4. 04Review displays on your store.
5. 05Google SEO snippets, for star ratings in search.
6. 06Review grouping across products.
7. 07Review moderation.

How much are Okendo’s paid plans?

On the Shopify App Store, three paid plans sit above Free, each with a 14-day free trial and an annual option:

1. 01The $19 entry plan: $19 a month or $204 a year, up to 200 orders a month. Everything in Free.
2. 02Growth: $119 a month or $1,308 a year, up to 1,500 orders a month. Adds AI review summaries, AI review keywords, the TikTok Shop integration and a Q&A widget.
3. 03Power: $299 a month or $3,288 a year, up to 3,500 orders a month. Adds review campaigns, an advanced CSS editor, email and SMS integrations, advanced reporting and managed onboarding.

What does okendo.io/pricing show?

Okendo’s own page prices each product by monthly order volume. For Okendo Reviews it shows $19 a month for up to 200 orders, $119 for 201 to 1,500, $299 for 1,501 to 3,500 and $499 for 3,501 to 10,000. Above 10,000 orders a month you speak to sales. The first three bands match the App Store’s $19 entry plan, Growth and Power; the $499 band only appears on okendo.io.

The same page sells the Okendo Platform, with Reviews, Loyalty, Quizzes, Referrals and Surveys together, and three bundles of three products each. All of those are custom pricing through sales. Okendo’s FAQ says Platform and bundle subscriptions normally need annual terms, while single products can be bought monthly or annually. This is the source of the "quote-based" descriptions you will see: they are about the platform and bundles, not the entry reviews plan.

What happens when you pass your Okendo order limit?

Okendo’s FAQ gives two choices if you want review requests to keep going for orders over your limit: move up a plan, or buy a one-off top-up of order credits. On the free plan, that means a store past 50 orders a month is choosing between the $19 entry plan and letting the extra orders go without a request.

Is Okendo worth paying for?

For an established DTC brand that wants reviews alongside loyalty, quizzes, referrals and surveys from one vendor, Okendo is a capable, well-designed suite, rated 4.8 from 1,427 reviews on the Shopify App Store. The free plan is a sound way to try it.

The limit to plan around is the 50. Many stores pass 50 orders a month early, and the next step is $19 for 200, then $119 once you pass 200.

What is the alternative if you want a free plan with more room?

BeyondReviews. Its free plan runs to 100 orders a month, every month, twice Okendo’s free allowance, with unlimited review requests, photo and video reviews, Google stars through Review and Product schema, every widget and 10 AI replies a month. Studio is $29 a month for 300 orders; Atelier is $99 for 2,000.

It does the classic job of collecting and displaying reviews, then puts them to work for traffic. Your reviews and replies are written into the product page’s own HTML, where Google and AI answer engines read them. From Studio, Chorus counts the phrases your customers repeat about each product, and the ones you approve are printed on the page. On Atelier the Klaviyo, Omnisend and Gorgias integrations are included. If you are moving from Okendo, your reviews import as part of setup and count toward your rating from day one, and keeping your Google stars through the move is our job.

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